New · WhatsApp Business agent

Every WhatsApp
becomes a customer.

Replence is the AI agent for WhatsApp Business. Auto-reply 24/7 in your voice, send broadcasts that don't get blocked, recover carts, and book calls — all from one number. Instagram, Messenger and 8 more channels available on Enterprise.

★★★★★ 4.9 · 8,400+ reviews 4,200+ teams Meta partner

Built for WhatsApp.
Every superpower, on.

An Official Meta BSP. We turn one verified number into a 24/7 sales agent, broadcast engine, cart-recovery system, and concierge — without ever getting blocked.

WhatsApp Business · live
verified · green tick
24/7 auto-reply
broadcasts
cart recovery
catalog
bookings
click-to-WA ads
voice notes
CRM sync
green tick
templates
+ payments

One verified number. Every superpower.

Official BSP — Meta-approved 1,000 msgs/sec at peak Zero blocks via warm-up

Reply in 0.8s. Sell while you sleep.

An AI agent that knows your catalog, your bookings, your refund policy, and exactly when to escalate. It speaks 86 languages, reads voice notes, sends product cards, and handles 4 in 5 conversations end-to-end — no human needed.

  • Voice-note transcription — customers ramble, the agent understands
  • Product cards in-thread — full Shopify/WooCommerce catalog, native
  • Click-to-WhatsApp ads — every Meta ad lands straight in your agent
  • Broadcasts that don't get blocked — managed templates, opt-in tracking, sender warm-up
See all WhatsApp features →

No more inbox chaos.

Every WhatsApp thread, on one canvas. Your team replies once — with full order history, prior chats, and an AI agent drafting under every message.

Inbox AI Studio Cockpit Brand voice
app.replence.io / inbox
All inboxes
● 7 new · Sort ▾
MR
Maya Reyes14:02
Hi! Can I push my booking to next Tuesday at 3pm? Something came up at work and I won't make Thursday.
REPLENCE drafting · 92%
JK
Jordan K.13:48
Where's order #3491? Tracking hasn't moved since Monday.
RESOLVED · ETA Thu sent
DS
@dru.studios13:21
Love the new collection! Do you ship to Berlin? Asking for the studio 🖤
LEAD · piped to HubSpot
SP
Sam Park12:55
I need to refund my order 🥲 the XS was way too big actually.
HUMAN · refund > $100
AT
Alex T.12:12
Just wanted to say thank you 🙌 the support last week was amazing.
CSAT 5/5 · auto-tagged
RM
river.m11:40
does the pro plan come with the API thing you mentioned in the changelog?
REPLENCE drafting · 88%
MR
Maya Reyes
WhatsApp · +1 (415) ··· 0214 · VIP · 3 prior
M
Hi! Can I push my booking to next Tuesday at 3pm? Something came up at work and I won't make Thursday.
14:02 · WhatsApp
REPLENCE · suggested reply
Hey Maya! No problem at all — moved you to Tue, Apr 14 at 3:00pm. Confirmation just hit your inbox ✨
CONFIDENCE
92% · matched 3 prior bookings
R
Done! Tue 3pm it is. Confirmation just hit your inbox 📬
⬢ AI sent · 14:02 · 0.7s
Reply as Replence — or press ⌘K for AI
⌘ K

Replies that sound like you.

Type three words. Get a full reply in your brand voice. Edit, send, done — in under a second.

SMART ROUTING

Robots handle the easy stuff.

FAQs, shipping, refunds under $100 — all auto-resolved. Your humans only see what humans should see.

REAL-TIME

See the whole funnel.

Reply time, deflection, CSAT, revenue from DMs — sliced by channel and campaign. Ask in plain English.

/ flow
{ } code
▦ logs
⚡ test
v3.4 · saved 12s agoRUNNING · 142/hr
01 · trigger
Inbound message

Any channel · any keyword · media included

whatsapp+11
02 · ai
Classify intent

Routes to support, sales, billing, refunds

claude-haikutemp 0.2
03 · tool
Fetch order

Calls Shopify · cached 5m

shopify
04 · reply
Personalised reply

Tone-matched · same channel · 800ms

brand-voicei18n

Tell us what to do.
We build the WhatsApp flow.

Type the goal in plain English: "When someone clicks our WA ad, greet them, send the catalog, and book a demo if they ask for pricing." We assemble the triggers, AI, tool calls, and Meta-approved templates. You ship in one click.

  • Shopify, Stripe, Calendly, HubSpot — 200+ integrations, native to WhatsApp threads
  • Template library — pre-approved by Meta, zero rejection rate
  • A/B test & roll back — sandbox first, ship safely, version everything

Reply faster. Sell more. Sleep better.

Teams cut response time by 92%, auto-resolve 4 in 5 questions, and ship more revenue from DMs — without hiring a single new agent.

94%
Auto-resolution rate across channels
0.8s
Median first-reply, AI & human combined
−74%
Reduction in escalations to live agents
8.4M
Messages routed daily on Replence
We onboarded on a Friday. By Tuesday we'd auto-resolved more tickets than the entire prior month — and our CSAT went up. Replence is the first tool that actually made our DMs feel like a growth channel, not a chore.
Priya N.
Head of CX, Northwind°
NORTHWIND°ATLAS & COSUNDIALOAKBRIDGEKILNHARBOR°

Free forever
until you're winning.

Starter
$0/ mo
For small WhatsApp shops getting their first 100 customers.
  • 1,000 WhatsApp conversations / mo
  • 1 verified WhatsApp number
  • AI auto-reply & basic templates
  • Community + AI support
Connect WhatsApp — free
Growth POPULAR
$99/ mo
For brands turning WhatsApp into a real revenue channel.
  • 50,000 WhatsApp conversations / mo
  • Up to 5 WA numbers + green tick
  • Broadcasts, cart recovery, catalog
  • Click-to-WhatsApp ads, voice notes
  • Brand-voice training + priority support
Try Growth free for 14 days
Enterprise
Custom
When WhatsApp isn't enough — unlock Instagram, Messenger, SMS & 8 more.
  • All 12 channels unlocked
  • Unlimited conversations & numbers
  • SOC 2 + HIPAA + DPA, SSO, SCIM
  • Custom models & SLAs
  • Dedicated CSM
Talk to sales

Your customers are
already on WhatsApp.

Connect your number in 4 minutes. Free up to 1,000 WhatsApp conversations a month. No card. Get the green tick on us.